Shipping Policy (Health Supplements / Herbal Juice Products)

1. Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on Sundays or public holidays.

2. Shipping Time

Delivery typically takes 3–7 business days, depending on the delivery location. Remote areas may require additional time.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout or informed before dispatch.

4. Tracking Information

Once the order is shipped, tracking details will be shared via message or email so you can monitor delivery status.

5. Delivery Attempts

Courier partners will make up to 2–3 delivery attempts. If the delivery fails due to incorrect address or unavailability, the order may be returned.

6. Address Accuracy

Customers must ensure correct and complete shipping details. Incorrect address details may lead to delays or non-delivery.

7. Delays

Delays may occur due to weather conditions, courier issues, or unforeseen circumstances. In such cases, customers will be informed whenever possible.

8. Damaged or Missing Shipment

If the package is damaged or items are missing, report within 48 hours of delivery with proof for support assistance.